Privacy Policy

Last updated: January 1, 2024

1. Introduction

Retenshun ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Company and billing information
  • Communications you send to us
  • Usage data and analytics
  • End-user data you send through our APIs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

4. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is encrypted in transit and at rest. We are SOC 2 Type II certified and GDPR compliant.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@retenshun.com